At VYNTHALORIX, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange within 30 days of the receipt date. Items must be unused, in the original packaging, and in the same condition as received.
Certain items are non-returnable. These include sale items, gift cards, and personalized goods. Please ensure to check product specifications before purchasing.
To initiate a return, please contact our customer service team through our [email protected] or visit our return center portal. Once your return is authorized, you will receive a confirmation email with instructions on how to send your item back to us.
Upon receipt and inspection of your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days and automatically applied via your original payment method.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please reach out to our support team.
Contact Support